What is the amount of outgoing email? You can probably set the email to debug mode and check what is happening On Nov 14, 2012 9:33 PM, "William Rentfrow" <wrentf...@stratacominc.com> wrote:
> ** > > Standard question: anything in the Email logs?**** > > ** ** > > Also, every once in a while I run into email problems where I just kill -9 > the email process and it starts working as expected. Not the best fix in > the world, but at least it doesn’t take down the server.**** > > ** ** > > William Rentfrow**** > > wrentf...@stratacominc.com**** > > http://www.stratacominc.com**** > > 715-204-3061 Office**** > > 715-498-5056 Cell**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark > *Sent:* Wednesday, November 14, 2012 6:35 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Incoming email sometimes**** > > ** ** > > ** **** > > Hi All,**** > > ** ** > > I have an new ARS 7.6.04 server which resides on Linux 5. I have a > mailbox set up on the Linux server and the mailbox configuration is MBOX. > Polling interval 2. Advanced config is Parse, No Yes, Yes, Yes, blank, No, > No, Yes, and Yes.**** > > ** ** > > I can see there is mail in the Linux mailbox (see ls- al result below) but > it is not always getting to the ARS Messages. The mail will sit the for > hours and then all of a sudden will be read by the email engine and show up > in ARS. I am totally baffled on this one.**** > > ** ** > > -rw------ remedy1 mail 2368 Nov 13 18:43 remedy1**** > > ** ** > > Has anyone seen this before? Any suggestions on what to check of do?**** > > ** ** > > Thanks**** > > Mark**** > > ** ** > > *Mark Brittain* > > Remedy Developer**** > > ITILv3 Foundation**** > > *NaviSite – **A Time Warner Cable Company* > > mbritt...@navisite.com**** > > Office: 315-453-2912 x5335**** > > Mobile: 315-882.5360**** > > ** ** > > ** ** > ------------------------------ > > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained > herein, to anyone other than the intended recipient is prohibited.**** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
