Hello ARSList, I´m realy new at administering AR System Server 7.6.04 and ITSM and i hope you can help a bloody beginner ;-) Actually I had to increase the size for attachments which will be attached to outgoing emails from 2 MB up to 50 MB.
Therefore I used the Developerstudio to modify the Form CT:Email System. I set the Views in an overlay and modified the field property for line “Email Attachment” in the blue box for Email Attachments at the bottom of this form. I have increased the value Field/Max Size up to 500000 and saved all the changes. Then I have tested it, but the form only accepts attachments with a size, less than 2 MB. The save behavior occurs after a reboot of my Test System. In the next step I set the Value for Max Size to “0”. Here the Form also accepts only files with a size less than 2 MB. In my last test i set the value to 99999999 saved the changes and reboot the server, but the form did not accept files who are greater than 2 MB. When i try to attach a file greater than 2 MB i revice the following Error Message : The size of the attachment is too large. Maximum size of available slot is {0} bytes. (ARERR 9210) Is there maybe any workflow which must be edited? It is a complete clean and fresh installation of ITSM 7.6.04 SP2. The Mailserver has no limit for outgoing Emails. I hope anybody can give me some hints to fix this Problem? Thank you in advance and have a nice day / weekend ;-) Yours Oliver Normal 0 21 false false false DE X-NONE X-NONE _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"