Cindy,

Same kind of issue we are also facing here, we have created an entry point
for Solution Database and when we search only one result is coming.

So if you find any solution other than creation Guide please let me know
that would be appreciated..

Thanks

Jithin

On Thu, Nov 22, 2012 at 2:31 AM, Scott, Cynthia J
<cynthia.j.sc...@lmco.com>wrote:

> There is nothing coming up for SQL. The search is done with multiple
> processes instead of active links. It looks like I'm going to have to bite
> the bullet and develop an entry point guide so that the form opens through
> the Landing Console.
>
> Thanks for the help.
> Cindy
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of pritch
> Sent: Wednesday, November 21, 2012 12:13 PM
> To: arslist@ARSLIST.ORG
> Subject: EXTERNAL: Re: Results list with Entry Point
>
> Cindy - Is it returning the same record every time when you search
> directly from the entry point opening the form?
>
> Sounds like there may be a (hidden) field being set when you launch the
> form via the entry point that isn't set on a new search.  When you did your
> log (trace) did you do it when you pressed the search button or from
> clicking on the entry point?  Did your trace include the SQL log for both?
>  Maybe see what the select statement looks like for each (ie see if it is
> doing the same query).
>
>
> ----- Original Message -----
> From: "Cindy Scott" <cynthia.j.sc...@lmco.com>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, November 21, 2012 11:57:33 AM
> Subject: Results list with Entry Point
>
> I have created an entry point for the Task form on the Application List
> through the Task form's properties, not an active link guide. When the form
> opens from the Application List link, a search only returns one record. If
> I click the New Search link and search again, then a list of records is
> returned in a Results list. How do I get the form to open with the ability
> to return a results list on the first search? I thougtht maybe an active
> link was just returning the first matching record, but I don't see that
> happening in the trace. What makes the difference when a form only returns
> one record on a search or it returns a results list?
>
> Thanks,
> Cindy
>
>
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