Hi Paul,
I would suggest you to go ahead with an user ( generally known as
"root") which has all the administrative permissions.
If you go ahead with any other user than you will have to make sure
that this user has "777 i.e rwx" access to the following directories
1. Directory where your installer is copied on the Linux machine.
2. Directory where you install the ITSM.
3. Directory which you will use as temporary directory for Installation.
You need to set the following variables to use particular directory
as temporary location for installer
1. export IATEMPDIR=<Path to the directory>
2. export TMP=< Path to the directory>
Regards,
Ripu Daman Bhadoria
Staff Product Developer
Platform Development Function
Email : ripu_bhado...@bmc.com<mailto:ripu_bhado...@bmc.com>
Desk : +91 20 40175901
Mobile : +91 9561878985
Fax : +91 20 40175001
Company : BMC Software (http://www.bmc.com/)
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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hodgdon, Paul
Sent: Wednesday, December 05, 2012 9:26 AM
To: arslist@ARSLIST.ORG
Subject: ITSM install user account in Linux
**
I was wondering if there is a best practice or pros/cons to which user you use
in Linux to install the ITSM suite? Does anyone have any recommendations?
[cid:image003.jpg@01CDD302.88DF66F0]
IT Accounts & ITSM Enterprise Applications Manager
University of New Hampshire
Client Services
Primary: (603) 862-2377
Alternate: (603) 862-4242
paul.hodg...@unh.edu<mailto:paul.hodg...@unh.edu>
http://accounts.unh.edu<http://accounts.unh.edu/>
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