I had forgotten the permissions on my application.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS
Sent: Thursday, November 15, 2012 8:33 AM
To: [email protected]
Subject: Re: Issue with Entry Points in 7.6.4

 

** 

I do see all the entry points as my admin account with no problem.  When
I try to add an Active Link Guide as an access point in the application
it won't let me

 

 

 

One other note is that my active link guides are custom types instead of
base elements.  Not sure if that will cause any issues.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Rod Harris
Sent: Thursday, November 15, 2012 1:06 AM
To: [email protected]
Subject: Re: Issue with Entry Points in 7.6.4

 

** 

Hi Christie,

 

Just did a bit of a test for you on my 7.5 system.

 

I was able to get a guide to appear as an entry point in my deployable
app.

 

All I did was add the active link guide to the deployable application's
list of entry points. I then edited the active link guide giving it an
entry of 2 in the list and selected a start active link. 

 

I logged out and then back in on the User tool and I could see the guide
as an entry point.

 

So looking at what you have tried you can't be far away. I'm an admin at
the moment so the permissions aspect is not being tested. In your case
do you see the guide in the app list if you login as an admin?

 

I also have a bit of a question mark on the line where you say you are
not able to add guides as entry points. Where are you trying to add the
entry points? If you edit the deployable app's list of entry points then
a guide should be an option.

 

Rod



 

On 15 November 2012 08:13, Pargeter, Christie :CO IS <[email protected]>
wrote:

** 

An Active Link Guide as an entry point troubleshooting I have done (what
am I missing?)

 

*         The application is in Production

*         The application has 4 different roles for different entry
points

*         The roles have the same group in both the Test & Production
mapped group fields

*         Added the forms to the Access Points (since I couldn't add the
active link guides as access points)

*         A custom Active Link Guide with Application List Label filled
in, Application List Display Order filled in, Start Active Link filled
in, Permissions are Public Visible for now to get this started but want
it to be one of the current roles

*         Form info for this same guide: Permission are the role visible

*         Made sure that the test user account has the security group
that maps to the role in their user record

*         Testing

o   Logged into user tool and nothing in the application list but can
see the active link guide in the Object list and it opens as it should

o   Flushed the MidTier cache then deleted all the files in the
Temporary Internet Files folder (to guarantee web client has been
flushed), logged into MidTier client and nothing in the application list

 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ 

_attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_


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