If you want historical information, you'd need to use the Historical License Usage feature in the product - not the License Usage report...
https://docs.bmc.com/docs/display/public/ars8000/Recording+data+in+the+license+usage+forms#Recordingdatainthelicenseusageforms-15127 https://docs.bmc.com/docs/display/public/ars8000/AR+System+Historical+License+Usage+form Remember to choose "All" when configuring it so that ITSM application licenses are recorded as well as AR System user licenses. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vishal Navale Sent: Friday, December 07, 2012 11:00 AM To: arslist@ARSLIST.ORG Subject: How to pull the ITSM application License Report ** Hi, Has anyone knows how to pull the ITSM application licese reports? I want users have ITSM license assigned and not using more that 60 days. Regards, Vishal _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
