i think marking the people record Offline, disabling the User record does not
have any impact in term of restricting access for the user.You might want to
change the password if the user has left or delete the record.
Ravi Rai
Date: Wed, 12 Dec 2012 10:45:16 -0800
From: wadekar.vaib...@gmail.com
Subject: Re: Remedy login ID in People record
To: arslist@ARSLIST.ORG
**
I would mark that record as offline and create a new record with correct login
ID. Also, when someone leave organization, you can have their people record
offline.
~ Vaibhav
On Wed, Dec 12, 2012 at 10:40 AM, Brittain, Mark <mbritt...@navisite.com> wrote:
**
Hi All,
When I created a People record I used the wrong login ID for a new user and
need to correct this. The field in the People record is now read only. How do I
correct this? Can I just go to the User form and update it there?
Also when some leaves what is the best way to remove a People record when the
they have an account?
Thanks
Mark
Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite –
A Time Warner Cable Company
mbritt...@navisite.com
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