If I have this filter enabled and no approval mappings setup in my test system then this will prevent the CRQ from leaving the Draft system. Do you have that same issue?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran Sent: Thursday, December 20, 2012 7:33 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.4 SP 4 Extra Workflow ** I don't think this is customized filter as I can see it on one of my out of the box environment. So yes it's a part of product installation. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, December 20, 2012 8:44 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.6.4 SP 4 Extra Workflow ** Hi All - I have found a filter on my 7.6.4 system after upgrading from SP 2 to SP 4 that BMC can't seem to find in there system. Could you please let me know if you also have this filter? CHG:CRQ:DetermineApprovalStateStart_CheckForSchdDateError2 Thank you! Note: This is not the convention my company uses for the beginning of filter names and it was created by my installer account not my account and I am the only programmer here. ________________________________ Christie Pargeter Legacy Health IS - BI And Data Services SR Technical Analyst cparge...@lhs.org 1120 Building tel: 503-415-5149 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
