Hi Mark, Happy New Year to you and all, as well. If you go to the Application Preferences > Task tab > select Yes for Show Task.
Susan Champagne Systems Analyst, Information Technology Health Sciences North/Horizon Santé-Nord Ramsey Lake Health Centre Centre de santé du lac Ramsey 41, chemin du lac Ramsey Lake Road Sudbury ON P3E 5J1 Phone: (705) 523-7100, ext. 3784 E-mail: schampa...@hsnsudbury.ca<mailto:schampa...@hsnsudbury.ca> For self help, please visit our IT Self Help<http://intranet/portal/it/ITSelfHelp/tabid/2036/Default.aspx> page on the Intranet Toolbox. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: January 4, 2013 9:53 AM To: arslist@ARSLIST.ORG Subject: Viewing Tasks in ITSM 7.6 Hi All and Happy New Year, The first question of the year. User A is assigned an Incident, creates a Task assigns it to User B. Where would User B see the Tasks assigned to him/her? I don't see the Tasks in the Overview Console. Should they be there or somewhere else? Is there a configuration setting that needs to be applied? ITSM 7.6.04 SP3. Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
