Bob, you h e to change the task view setting in the preferences when you are in the Overview Console. In the tasks section, I believe under Show, you select "All Open Tasks" and it will exclude Closed tasks.
Sent from my iPhone On Jan 10, 2013, at 1:57 PM, Bob Ellington <bob.elling...@gmail.com> wrote: > We are just now starting to implement tasks on CRQs via change templates. > The tasks are staying on the overview console after they have been closed. > why is this? > > Thanks > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"