Bob, First, you are getting a WARNING not an error. Note that it says ARWARN and ARNOTE not ARERR. So, nothing is not showing and it is not blocking your progress.
The Server Information form is a Vendor form where it is making API calls and interpreting server configuration. That data is then parsed and processed to display it in useful ways to you. In this case, the parsing and processing of the Functional Currencies list is ending up with more rows that will fit in the configured size of the table field that has been specified for displaying the data (we parse and insert rows for display in the table). The logic is telling you that it has run out of space and cannot display the entire list of functional currencies. So, you have different configurations on the two machines in question about the allowable functional currencies. You can change them to reduce the number of there really shouldn't be that number or do what has been suggested and increase the number of rows allowed (and fix the test on the active link that is mentioned in the note) to allow for more functional currencies. Now, I would also submit an RFE to BMC to say that the number of rows and the test should be a bigger number so you do not encounter the warning for the long term (and then you can remove your modifications). Doug Mueller -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Bob Ellington Sent: Thursday, January 24, 2013 4:17 AM To: arslist@ARSLIST.ORG Subject: Error loading the Server Information form data I have a couple of test remedy servers that are built identical (ARS 7.6.04 SP2). On one of the servers when I go into the Server Information form I get a series of error messages where it fails to load information into the form. I get the following type error against several of the data load pieces: There are not enough rows in the table (Functional Selected Currencies) to display all entries. (ARWARN 47006) The preceding message occurred during the execution of active link AR System Administration: Functional Currencies - Parse Exit Guide OnTooManyRows -- action 1. (ARNOTE 1101) I put on workflow logging against both servers trying to see what was different, on the server that works it executes the following: ARGetListEntryWithFields ARValidateFormCache ARExport On the server that fails it does not execute the ARExport. The error occurs against all the following loads: Functional Selected Currencies Plugin Server Settings Server Ports Remote Workflow Settings DSO Server Setting DSO Server Setting Pwd LDAP Group Mapping Funny thing is, the server that works was a copy of the one that fails. Both databases are from the same copy. This happens in both the client tool and the mid-tier. Any ideas? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
