Aww arsystem was started as root. Was it intended ? If so, you must start aremail as root too. If not, you must stop arsystem, apply correct permissions to all log, lock and conf files and restart properly. Le 30 janv. 2013 17:55, "Brittain, Mark" <mbritt...@navisite.com> a écrit :
> ** > > This is what I get so I am reading it wrong the email engine is down. The > emaild.stat reads "Email Engine is currently not up but has not been > updated since October, so it not current.**** > > ** ** > > root 28143 27983 0 Jan29 ? 00:00:08 ./java -Xmx512m -classpath > /opt/bmc/ARSystem/pluginsvr:/opt/bmc/ARSystem/pluginsvr/arpluginsvr7604_build002.jar > com.bmc.arsys.pluginsvr.ARPluginServerMain -x itsm-ars-dev -i > /opt/bmc/ARSystem**** > > root 28146 27983 0 Jan29 ? 00:00:07 ./java -Xmx512m -classpath > /opt/bmc/ARSystem/pluginsvr/fts:/opt/bmc/ARSystem/pluginsvr:/opt/bmc/ARSystem/pluginsvr/arpluginsvr7604_build002.jar: > com.bmc.arsys.pluginsvr.ARPluginServerMain -x itsm-ars-dev -i > /opt/bmc/ARSystem -m**** > > root 28149 27983 0 Jan29 ? 00:00:37 java -Xmx512m > com.bmc.arsys.pluginsvr.ARPluginServerMain -x itsm-ars-dev -i > /opt/bmc/ARSystem**** > > root 28150 27983 0 Jan29 ? 00:00:10 java -Xmx512m > com.bmc.arsys.pluginsvr.ARPluginServerMain -x itsm-ars-dev -i > /opt/bmc/ARSystem**** > > patrol 31159 31127 0 11:52 pts/0 00:00:00 grep java**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Sylvain YVON > *Sent:* Wednesday, January 30, 2013 11:01 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Email Engine questions**** > > ** ** > > ** **** > > Hi,**** > > The email engine will be restarted automatically only if it was initially > started by armonitor (cf armonitor.conf) and hasn't crashed 4 times in a > row. Not sure if the latest is still true for version > 7.5 though.**** > > What do you do to check if it was restarted ? Did you look at the email > log ? What does "ps -edf | grep java" give you ?**** > > As LJ said, are you trying to start it with the right user ?**** > > ** ** > > ** ** > > On Wed, Jan 30, 2013 at 4:51 PM, Longwing, LJ CTR MDA/IC < > lj.longwing....@mda.mil> wrote:**** > > Mark, > Where you SU'd as the correct user when you issued the commands? It may > be a 'I'm already running' type of file, and may be owned by someone other > than the user you ran the command as.**** > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark > Sent: Wednesday, January 30, 2013 8:49 AM > To: arslist@ARSLIST.ORG > Subject: Email Engine questions > > ** > > Hi All, > > > > Working on my development server, I need to restart the email engine. > Executed the emaild.sh stop command. The email engine stopped and did not > restart as the guide said it would. Next I executed the emaild.sh start > command and got the following: > > > > rm: remove write-protected regular file > '/opt/bmc/ARSystem/AREmail/emaild.stat'? > > > > I have never seen this before and this file is not on 6.3. Anyone know > what this file is used for and what the right answer is to the question. > > > > ARS 7.6.04 SP3 > > > > Thanks > > Mark > > > > > > Mark Brittain > > Remedy Developer > > ITILv3 Foundation > > NaviSite - A Time Warner Cable Company**** > > mbritt...@navisite.com <mailto:mbritt...@navisite.com>**** > > > Office: 315-453-2912 x5335 > > Mobile: 315-882.5360 > > > > > ________________________________ > > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained > herein, to anyone other than the intended recipient is prohibited. > > _ARSlist: "Where the Answers Are" and have been for 20 years_**** > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years"**** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
