LJ,

Technically I know I can do it but I was told I could not use a db link. So I 
am stuck looking for an alternative. If none exist then maybe I can get that 
changed.

Mark

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, February 05, 2013 12:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: Query external database

Mark,
I'm not sure who told you that, but I'm not familiar with any changes to the 
Remedy architecture that would prevent that type of thing, in fact I know I did 
it in 7.5...and think I did it as late as 7.6.04...but I'm not sure the info 
you received was correct.

Now, I know that some network/server teams don't like DB Links and I've been 
told in a few corp environments that 'you can't do that', but not from a 
technical perspective, but from a bandwidth eating perspective....

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Tuesday, February 05, 2013 10:11 AM
To: arslist@ARSLIST.ORG
Subject: Query external database

** 

Hi All,

 

Back in the day of 6.3, I could run SQL queries in active links or filters like 
select first_name, last_name, from employeetable@xyz where active = 'A'. There 
was a database link set up between the AR Server and the database.  I could 
also set up views using the same table reference. This was really convenient 
and I could easy test queries with AR Utilities. 

 

After we moved to 7.6 I had planned on using a database link for similar 
situations but was told I could not use a database link. Are there any 
alternatives?

 

Thanks

Mark

 

Mark Brittain

Remedy Developer

ITILv3 Foundation

NaviSite - A Time Warner Cable Company

mbritt...@navisite.com <mailto:mbritt...@navisite.com> 

Office: 315-453-2912 x5335

Mobile: 315-882.5360

 


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