What version of ARS. AI has been inproved a lot in Release 8.
-----Original Message----- From: Victor <vico...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Wed, 6 Feb 2013 16:29 Subject: BMCATRIUM_NGIE000206: Error refreshing data store Hello Listers, I am trying to setup an Atrium Integrator job from AI Console using a csv file s the source. The file is placed in a catalog on the AI server and I can uccesssfully create the the data store (the Test Connection was sucessfull) . However when I try to refresh the data store I receive the following error: BMCATRIUM_NGIE000206: Error refreshing data store. Error occurred while executing BaseConnector.refreshFileConnector t com.bmc.atrium.ngie.connector.BaseConnector.refreshFileConnector(Unknown ource) t om.bmc.atrium.lcds.ngie.NGIEDataSourceConfigurationPentahoService.refreshConnector(NGIEDataSourceConfigurationPentahoService.java:172) t com.bmc.atrium.lcds.ngie.NGIEService.refreshConnector(NGIEService.java:598) t sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) t sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) t sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) t java.lang.reflect.Method.invoke(Unknown Source) t lex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:404) t lex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183) t flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1400) t lex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1011) t lex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103) t flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158) t flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44) t lex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67) t lex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:166) t lex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:291) t flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:353) t javax.servlet.http.HttpServlet.service(HttpServlet.java:717) t om.bmc.atrium.web.AtriumServletDispatcher.dispatch(AtriumServletDispatcher.java:140) t om.bmc.atrium.midtier.RealAtriumWidgetPlugin.processRequest(RealAtriumWidgetPlugin.java:236) t sun.reflect.GeneratedMethodAccessor288.invoke(Unknown Source) t sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) t java.lang.reflect.Method.invoke(Unknown Source) t om.bmc.atrium.modulelauncher.ContextClassLoaderInvocationHandler.invoke(ContextClassLoaderInvocationHandler.java:26) t $Proxy16.processRequest(Unknown Source) t om.bmc.atrium.modulelauncher.AtriumWidgetPlugin.processRequest(AtriumWidgetPlugin.java:229) t com.remedy.arsys.plugincontainer.impl.PluginServlet.postPluginInfo(Unknown ource) t om.remedy.arsys.plugincontainer.impl.PluginContainer.processRequestInfo(Unknown Source) t com.remedy.arsys.stubs.AuthenticationHelperServlet.doRequest(Unknown ource) t com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) t com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) t javax.servlet.http.HttpServlet.service(HttpServlet.java:637) t javax.servlet.http.HttpServlet.service(HttpServlet.java:717) t rg.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) t rg.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) t com.bmc.atrium.sso.agents.web.jee.JEEFilter.doFilter(Unknown Source) t com.bmc.atrium.sso.agents.web.SSOFilter.doFilter(Unknown Source) t rg.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) t rg.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) t rg.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) t rg.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) t rg.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) t rg.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) t rg.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) t org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) t org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849) t rg.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) t org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454) t java.lang.Thread.run(Unknown Source) Can anyone help to debug this error? Remedy ITSM 8.0.0.0 patch 002 on WIN2008/MS SQL 2008/Tomcat 6.0 Thanks and regards, Victor Olufowobi _______________________________________________________________________________ NSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
