Hi All, I seem to recall that as part of one of the upgrades, gave the admin the ability to login as another user. I have a user that claims that he cannot update a task assigned to him. I have used a test account with the same permissions/groups and cannot replicate the problem. Figure the only way I can see what he sees is by using his login. In 6.3 it was easy to hijack an account, in ITSM it is not so easy.
Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com<mailto:mbritt...@navisite.com> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
