David, this has caused me some heartache as an On Demand customer when I needed to get an install package for the Data Management Tool.
-- Thank You, Chris Danaceau From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Friday, February 08, 2013 1:43 PM To: arslist@ARSLIST.ORG Subject: Re: Download latest patches ** The EPD site has been enhanced to only show those products that you have under contract with BMC. It may be possible that you have not purchased entitlement to BMC Analytics for BSM or Remedy Knowledge Management 7.6.04 which is why you cannot currently see them. If want to do a trial evaluation of a product, please contact your sales representative who can authorize making the software available for a limited trial period. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mahmoud Mahdy-Mohamed, Vodafone Egypt Sent: Thursday, February 07, 2013 6:11 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Download latest patches ** Dears, I need your help to find the link on BMC site to download "BMC Analytics for BSM" and knowledge management latest version for 7.6.04 as I can't find both in my profile on the site. Thanks, Best Regards, Mahmoud Mahdy Mohammed,PMP | Business Process Automation Technology | Products & Services Delivery Phone: +20(0)104999638 Mail: mahmoud.mahdy-moha...@vodafone.com<mailto:mohamed.abdel-haf...@vodafone.com> ************************************************************************************************************************* The content of this document is classified as Vodafone Egypt S.A.E. Confidential and Proprietary Information. The recipient hereby is committed to hold in strict confidence the contents of this (e-mail, document, information) and not to disclose to any third party without the prior written consent of Vodafone Egypt S.A.E. Recipient will be held liable for any unauthorized disclosure. If you have received this message in error, please notify the sender by return e-mail and delete the message in its entirety, including any attachments. http://www.vodafone.com.eg<http://www.vodafone.com.eg/> ************************************************************************************************************************* _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Confidentiality Notice: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"