HI All, This one is giving me fits and I am hoping that someone can help with this as it can't be the first time it has come up. I need to be able to create a Change through the CHG:ChangeInterface_Create form when the Reqeust For is not listed in the Company People records.
If I put a valid contact as the First Name, Last and the unknown contact under Requester First Name, Last Name, the valid contact is what ends up in the Requested For. I am missing something. Also what is Unknown User for? Any suggestions appreciated. ITSM 7.6.04 SP3 Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"