If they installed check that web paths in the share application properties form are valid (Property Name = Help File Path)
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of ravi rai Sent: 18 February 2013 16:15 To: arslist@ARSLIST.ORG Subject: Re: Installer Issues with 7.6.4 SP 4 Online Help ** Check Web.xml on Apache tomcat Conf directory Changing the listing param value to true might help Thanks Ravi Rai _____ Date: Mon, 18 Feb 2013 07:14:57 -0800 From: cparg...@lhs.org Subject: Installer Issues with 7.6.4 SP 4 Online Help To: arslist@ARSLIST.ORG ** Did anyone have any issues with the Online help installers for ITSM 7.6.4 SP 4? My CRQ, INC, PBI & SLM are all broken. I did install them under IIS. RKM & CMDB do work. Thanks ARS 7.6.4 SP 4 ITSM 7.6.4 SP 4 RKM 7.6.4 SP 4 SLM 7.6.4 SP 1 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat MidTier 7.6.4 SP 4 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
