Hi Tauf,

Ok, this is starting to makes some sense. Just to be clear should the sticky 
bit timeout match the General Settings - Session Timeout (minutes)  - 60 or the 
Connection Timeout (Minutes) - 5 ?

Thanks
Mark

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Friday, February 22, 2013 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: Frequent Session Timouts

**
Mark,
You don't need the sticky bit or session persistence between the mid tiers and 
AR servers. That is the new feature in 7.6.04 and above. However, from the user 
hitting the VIP to the Mid Tier, you still need some sort of session 
persistence setup to keep the user tied to 1 web server. This sticky bit 
timeout should be set to the same as your connection timeout in the mid tier.

On Fri, Feb 22, 2013 at 1:09 PM, Brittain, Mark 
<mbritt...@navisite.com<mailto:mbritt...@navisite.com>> wrote:
LJ - This is setup as "without sticky bit"

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Longwing, 
LJ CTR MDA/IC
Sent: Friday, February 22, 2013 12:57 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Frequent Session Timouts

Mark,
I don't see discussion of Session Persistence, or Sticky Bits...which is what 
keeps you on one node for a period of time..

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Brittain, 
Mark
Sent: Friday, February 22, 2013 10:52 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Frequent Session Timouts

**

Hi All & TGIF,



Currently I have a VIP and then two load balancers pointing to two mid-tier 
servers. Each mid-tier points to a load balancer that points to the two AR 
Servers.  As shown below the session timeout is set to 60 minutes but I have 
users complaining the frequently need to log back in after about 15-20 minutes.



The desired behavior is that any load balancing takes place when the session is 
started (e.g. login). If the user is active at least every 59 minutes, the 
session remains in place. After 60 minutes of inactivity, the session is 
terminated. Any setting suggestions on how to a achieve this would be greatly 
appreciated. Finally is there a difference between a session and a connection? 
Thinking like an end user, it is the same.



Mid-Tier Version 7.6.04 SP3

General Settings - Session Timeout (minutes)  - 60



Setting to support Load Balancers

Enable Lifespan - checked

Connection Lifespan (Minutes)  - 15



Connection Pool Settings

Maximum Settings per Server - 80

Connection Timeout (Minutes) - 5

Idle Connections per server - 5



Mark



Mark Brittain

Remedy Developer

ITILv3 Foundation

NaviSite - A Time Warner Cable Company

mbritt...@navisite.com<mailto:mbritt...@navisite.com> 
<mailto:mbritt...@navisite.com<mailto:mbritt...@navisite.com>>

Office: 315-453-2912 x5335<tel:315-453-2912%20x5335>

Mobile: 315-882.5360<tel:315-882.5360>




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--
Tauf Chowdhury
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