I upgraded AI just after CMDB (no reboot).
Though perhaps you should contact Rab (https://communities.bmc.com/communities/people/rab.boyce%40alderstone.com) it seems he had those kind of problems during beta on a windows 2008 server, though it was for ARS server upgrade from 8.0 patch 001 to 8.1 and he didn't say if he finally solved it or not, do you have the same kind of error message?:
///////////////
THROWABLE EVENT {Description=[Failed to copy 64 bit AR Server binaries.]}
Throwable=[java.io.FileNotFoundException: C:\Program Files\BMC Software\ARSystem\arcatalog_eng_W_win64.dll (The requested operation cannot be performed on a file with a user-mapped section open)
java.io.FileOutputStream.open(Native Method)
java.io.FileOutputStream.<init>(Unknown Source)
java.io.FileOutputStream.<init>(Unknown Source)
com.bmc.install.utility.io.FileHelper.copyFile(FileHelper.java:288)
com.bmc.install.utility.io.FileHelper.copyDirectory(FileHelper.java:664)
com.bmc.install.utility.io.FileHelper.copyDirectory(FileHelper.java:567)
com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.AbstractARServerPostInstallationConfigurationBusinessTask.handle64BitArServerBinaries(AbstractARServerPostInstallationConfigurationBusinessTask.java:246)
com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerPostInstallationConfigurationPostUpgradeBusinessTask.execute(ARServerPostInstallationConfigurationPostUpgradeBusinessTask.java:129)
com.bmc.install.task.InstallationTask.run(InstallationTask.java:93)
java.lang.Thread.run(Unknown Source)]
///////////////Else perhaps you can try to disable pentaho, seems it's using a java process in armonitor.cfg, it's using "\diserver\" in the command line, then run the upgrade.
On 04 Mar, 2013,at 11:25 PM, Daniel Bloom <danielbl...@rogers.com> wrote:
**_ARSlist: "Where the Answers Are" and have been for 20 years_Anybody run into the AI upgrade complaining something else is using the directory, and if so what processes and how did you stop them?
(handle says nothing).
Thanks Daniel
