Vinay, Please check these BMC KAs , this might give you some insight.
KA318322 KA349259 KA328195 However, you need to check working and non working system to understand the workflows, there are application side workflows responsible to set the CAI Event record status to completed so that it can process successfully and after that application delete entry deletes that record automatically once completed. Regards, Kiran H From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mayuresh Wagh Sent: Saturday, March 09, 2013 6:35 PM To: arslist@ARSLIST.ORG Subject: Re: records in CAI:Events ** There might be an issue with CAI plugin. Do u see any errors in arjavaplugin logs? What AR version u r on? Please check arjavaplugin logs first. Also setting this log file to debug would help. sent using Galaxy Nexus On Mar 7, 2013 6:41 PM, "Vinay Kumar Anumula" <vinaykumar.anum...@gmail.com<mailto:vinaykumar.anum...@gmail.com>> wrote: Hi All, Hope all are doing well. We are frequently getting the records releated to the event SRM_IN_APP_REQUEST_CLOSED in the CAI:events. This will be seperate daily activity for us to monitor this,because we are getting 100..200 sometimes 400 records. We are changing the status of the event to "Complete" so that record is removed from the form. Is there any mitigation or anybody faced like this issue.Any point from you would be really helpful for us. Thanks in advance!! Regards, Vinay _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
