On our UNIX system we wrote a script that monitors the arserverd process. If it stops we send out an email alert to several email distributions lists, as well as on-call pagers.
Christopher Pruitt Business Consulting III Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprises Services christopher.pru...@hp.com www.hp.com<http://www.hp.com/> [HP_logo] Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. Please notify the sender immediately by return e-mail if you have received this e-mail by mistake. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Suresh Loganathan Sent: Thursday, March 28, 2013 1:01 AM To: arslist@ARSLIST.ORG Subject: Remedy Auto notification for service down... ** Hi Team, I have a quick question. If our remedy service went to down, how to configure the remedy auto notification to all remedy members. I wan t the answer with out BPPM configuration. Can you please advise to help and resolve this issue. Do we have any option into Remedy mail box exchange server. Thanks in Advance. Regards, Suresh Loganathan _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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