I had faced something similar in the past. Please edit ar.conf file and put ONLY ar-server-name everywhere if FQDN is used.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Brandt Sent: Monday, April 08, 2013 3:35 PM To: arslist@ARSLIST.ORG Subject: ARS 7.6.04 SP2 On RHEL 5.3 Error: GetServerInfo Failed to get initialization values. (ARERR 8762) ** I just edited /etc/arsystem/myars/armonitor.conf file and un-commented /opt/bmc/ARSystem/bin/arservdsd line to enable DSO. But after that I have been getting following error when trying to access ServerInformation Forms from Midtier GetServerInfo Failed to get initialization values. (ARERR 8762) Cannot establish a network connection to the AR System server : myars : RPC: Name to address translation failed - No such hostname (ARERR 90) I am pretty sure that is only change I did and before that everything was working fine. Any ideas? ~ Nathan _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"