Good database backups do two things;
 
(a) Take a database backup
(b) Take a transaction log backup during the time that the database backup
was running (included in the backup)
 
As I am sure you already know, this is one of the differences between a SQL
database backup and an MS Access DB backup. 
 
The included transaction log backup allows the DBMS to restore a database so
that it is consistent.  So, your database should be consistent from a purely
backup/restore basis and from a Remedy-application basis.
 
However, if you need to restore the database from this backup at a later
time, you may restore to a point where you were in a middle of some
processing, reconciliation, etc. etc. when the database backup was
executed....  so the data may not be completely recovered from a business
application perspective.  If that is the case, you will also need to
schedule your periodic transaction log backups to get the db restore to a
point where the business data is consistent.  Better transaction log
recovery tools allow you to restore to a specific transaction/point in time.
Scheduling of your database and transaction log backups should take this
into consideration. 
 
I hope this answers your question.  
 
Terry
 
 
 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: April-11-13 12:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: Taking a database backup with ARServer running.


** 
Also other admin processes would continue to update the DB.  Things like
Escalations, Reconciliation Engine, Email Engine, Normalization, SLM.  The
only way to stop changes to the db is shut down the Remedy apps or put the
db in a read-only mode but then the apps would most likely die. 

Can you specify what you concern is?  Our organization and many others
restore ARSystem databases from backups all the time without issue.  Yes
there are probably some records out of sync due to timing of the backups but
for our purposes it is good enough.  It sounds like you might be doing more
than just restoring production to dev where consistency is a bit more
critical.

Jason


On Thu, Apr 11, 2013 at 8:02 AM, Longwing, Lj <llongw...@usgs.gov> wrote:


** 
Yes, putting in admin mode would stop all non admin level traffic...but that
kinda defeats the purpose of doing it 'online'....


On Thu, Apr 11, 2013 at 8:55 AM, Drew Shuller <drew.shul...@gmail.com>
wrote:


** 
Wouldn't putting the AR Server in Admin Only mode stop any transactions to
the db? No one would be able to use the system, but it would take less time
that a reboot. 

Drew

JTF-Bravo
Honduras



On Thu, Apr 11, 2013 at 7:19 AM, Longwing, Lj <llongw...@usgs.gov> wrote:


** 
The only thing that should be 'in flight' during a backup would be data, and
that is going to happen any time an online backup is done, but the
application structure is 'consistent' by the fact that you aren't actively
making changes to it, so no concerns from that point.


On Thu, Apr 11, 2013 at 6:51 AM, team.rem...@libero.it
<team.rem...@libero.it> wrote:


** 

I know that I can take the DB backup even if the ARServer is running.

This isn't my question (I'm also the DBA, I know that I can and I know how
to do this ).

The matter is if I can consider the ARServer "application consistent"
because it's running.








----Messaggio originale----
Da: mayurbw...@gmail.com
Data: 11-apr-2013 14.47
A: <arslist@ARSLIST.ORG>
Ogg: Re: Taking a database backup with ARServer running. 


** 

BTW its DB activity and not AR. Remedy does not have inbuilt mechanism to
backup underlying DB.

sent using Galaxy Nexus

On Apr 11, 2013 6:12 PM, "Mayuresh Wagh" <mayurbw...@gmail.com> wrote:


You should be able to do that. It would be transparent to AR. Online backup
is possible. Check with DBA.


sent using Galaxy Nexus

On Apr 11, 2013 2:29 PM, "team.rem...@libero.it" <team.rem...@libero.it>
wrote:


Hi All,
Is there a remedy command that place the ARServer in a "consistent state" so
i
can freely backup the underlying database throught database native tools
without the need of shutting down the ARServer?
The goal is to take a database backup with application consistency having
the
ARServer up&running, minimizing the downtime.
Is there any way?

Thanks in advance,
Ale.

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