Thanks guys for your reply. Actually I forgot to mention, we are on 7.6.04. What Ryan mentioned works in 8.*. But we figured it out for 7.6.04 as well, it is done in RKM Plugin through filter API call.
On Wed, Apr 17, 2013 at 7:54 PM, Peter Romain < p.romain.arsl...@parsolutions.co.uk> wrote: > ** > > Hi Ryan,**** > > ** ** > > Could you confirm the version you posted the code from as we don’t have > the service filters you refer to and the active link runs as follows > without the DocID field:**** > > ** ** > > ActiveLink: RKM:KAM:ServiceCall_initOnWinDisplay - Wed Apr 17 2013 15:14:09 > **** > > ** ** > > True actions:**** > > ** ** > > True action: > ARACTService(itsm,RKM:KnowledgeArticleManager,0,inputField:[302300653:(new > EnumType(9)),302300500:(F(windowID,302300500).G()),302300539:(F(windowID,302300539).G()),302300544:(F(windowID,302300544).G()),302301021:(F(windowID,302301021).G()),1000000001:(F(windowID,1000000001).G())],outputField:[302300566:(fq0_1.F(302300566)),302300529:(fq0_1.F(302300529)),302300540:(fq0_1.F(302300540)),302300569:(fq0_1.F(302300569)),302300572:(fq0_1.F(302300572)),302300571:(fq0_1.F(302300571)),302300570:(fq0_1.F(302300570)),302300203:(fq0_1.F(302300203)),302311133:(fq0_1.F(302311133)),302311145:(fq0_1.F(302311145)),302300594:(fq0_1.F(302300594))]); > **** > > ** ** > > action 0**** > > ** ** > > ARACTService(4, itsm, RKM:KnowledgeArticleManager, 0,inmap:[302300653:9 > 9,302300500:Work In > Progress,302300539:,302300544:SPR000000000153,302301021:KM0050560C63F2K65uUQ7_xnAAVkUA,1000000001:- > Global > -],outmap:[302300566:(fq0_1.F(302300566)),302300529:(fq0_1.F(302300529)),302300540:(fq0_1.F(302300540)),302300569:(fq0_1.F(302300569)),302300572:(fq0_1.F(302300572)),302300571:(fq0_1.F(302300571)),302300570:(fq0_1.F(302300570)),302300203:(fq0_1.F(302300203)),302311133:(fq0_1.F(302311133)),302311145:(fq0_1.F(302311145)),302300594:(fq0_1.F(302300594))]) > **** > > ** ** > > ** ** > > We are on 7.6.04 SP2**** > > ** ** > > Cheers**** > > ** ** > > Peter**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Downing, Ryan > *Sent:* 17 April 2013 14:52 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: RKM prefixing Article ID**** > > ** ** > > ** **** > > Hi Nathan,**** > > ** ** > > The following Active Links call services which return the DocID:**** > > RKM:CNK:OnBtnCreate_100_CreateArticleRecords**** > > RKM:KAM:ServiceCall_initOnWinDisplay**** > > ** ** > > The following filters call services which formulate the end value:**** > > RKM:KAM:OnService_015_GetKAMIDs**** > > RKM:KAM:OnService_020_SetDocID (This filter is the one which creates the > value of the DocID)**** > > ** ** > > Set fields is:**** > > z1D_Char003 = "KBA" + SUBSTRC($z1D Char01$, LENGTHC($z1D Char01$) - 8, > LENGTHC($z1D Char01$)) (This is why there is 11 characters total)**** > > ** ** > > This value is returned to calling AL: > RKM:KAM:ServiceCall_initOnWinDisplay**** > > (From AL log): **** > > ActiveLink Start:- RKM:KAM:ServiceCall_initOnWinDisplay | > RKM:KnowledgeArticleManager/Default Administrator View - Wed Apr 17 2013 > 4:55:42 AM ms 797**** > > True actions:**** > > action 0**** > > ** ** > > ARACTService(4, vw-sjc-rem-dv92, RKM:KnowledgeArticleManager, > 0,inmap:[302300653:9 9,302300500:Work In > Progress,302300539:,302300544:SGP000000000009,302301021:KMGAA5V0GPML4AML448F62BH336WHL,1000000001:- > Global -,302300654:Calbro > Services,1000000058:RKM:KnowledgeArticleManager,302300503:RKM:ProblemSolutionTemplate,3006002:,302298971:Default > Administrator View,112:1000000003;,60800:,60801:,302300502:, > 302300507:KBA00000003 > ,3006006:,302298981:KBA000000000003,3006004:,3006003:],outmap:[302300566:(fq0_1.F(302300566)),302300529:(fq0_1.F(302300529)),302300540:(fq0_1.F(302300540)),302300569:(fq0_1.F(302300569)),302300572:(fq0_1.F(302300572)),302300571:(fq0_1.F(302300571)),302300570:(fq0_1.F(302300570)),302300203:(fq0_1.F(302300203)),302311133:(fq0_1.F(302311133)),302311145:(fq0_1.F(302311145)),302300594:(fq0_1.F(302300594)),302299731:(fq0_1.F(302299731)),302301079:(fq0_1.F(302301079)),302298971:(Null)]) > **** > > ** ** > > Hope this helps.**** > > Regards,**** > > Ryan.**** > > ** ** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Nathan > Brandt > *Sent:* Wednesday, April 17, 2013 2:09 AM > *To:* arslist@ARSLIST.ORG > *Subject:* RKM prefixing Article ID**** > > ** ** > > ** **** > > We want to put a prefix on Article ID (DOCID in database view > RKM_KnowledgeArticleManager) for any KM article created.**** > > ** ** > > We are able to prefix DE_ to Request ID, but seems like Article ID is > generated from Request ID somehow and we are not able to figure it out even > after looking all filter, sql logs.**** > > ** ** > > For example, for an article, Request ID generated is seen as > DE_KBA000000108, but DOCID is still KBA00000108. Another interesting thing > is without our prefix DE_, length of RequestID is 12 characters (KBA + 6 > zeros + 108) and that of DOCID is 11 characters (KBA + 5 zeros + 108).**** > > ** ** > > Has anyone tried putting prefix on Article ID?**** > > ** ** > > ~ Nathan**** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
