I'll be going from 7.6.03 to 8.x in the near future. I asked this question at an area RUG and was told it would be a two week process to upgrade production once I got there. They said I should have a separate machine and do the upgrade then do a delta data migration. Of course being the obstinate person I am and with the client having a lack of resource to buy another box, I'm figuring once I get the gameplan together in dev it shouldn't take that long.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip Sent: Friday, May 17, 2013 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6.04 SP4 to ITSM 8.x ** I am about upgrade our development/testing 7.6.04 to 8.x. Retaining 7.6.04 ITSMs except for SRM, SLM, and Atrium. I will let you know how it goes. On May 17, 2013 12:52 PM, "Sanford, Claire" <claire.sanf...@memorialhermann.org <mailto:claire.sanf...@memorialhermann.org> > wrote: Does anyone have an idea of what kind of time factor it would take to move from ITSM 7.6.04 SP4 to ITSM 8.x ? Are there any gotcha type issues? Special considerations? Do the overlays really work/help? We are about to populate the SMDB with all of the data center assets, is this something that would be better done in 8.x? We just hit our 1 year out on ITSM 7.6.04 and now management would like to move to ITSM 8.x. Thank you! ITSM 7.6.04 SP4 ARS 7.6.04 SP4 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org <mailto:claire.sanf...@memorialhermann.org> ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"