Praveen, Couldn't you just use the same idea
SUBSTR($Subject$, STRSTR($Subject$, "=") + 1) This results in the string of everything past the equal sign. Then wrap that in LTRIM and RTRIM to trim spaces LTRIM(RTRIM(SUBSTR($Subject$, STRSTR($Subject$, "=") + 1))) Note, this takes advantage of the fact that SUBSTR with no third parameter means to go to the end of the original string. Does this get you what you need? Doug -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Praveen Tiwari Sent: Tuesday, May 21, 2013 4:49 AM To: arslist@ARSLIST.ORG Subject: Parsing problem Hi List, I have a small request where i want to parse the following from below input line: Subject: 000000001946766 update "Ticket Priority" = Urgent I am able to parse the ticket number 000000001946766 from above by below function: SUBSTR($Subject$, STRSTR($Subject$, "[") + 1, STRSTR($Subject$, "[") + 15) Now i want to get value Urgent in any temporary field. if its written like above Can some body help on this. Thanks Regards Praveen _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
