In the Student Guide for BMC Service Request Management 7.6: Administering and 
Configuring on Page A - 28 it says:

"Open BMC Developer Studio and copy the Active Links, Active Link Guides, and 
Filters from the SRS:AdvancedInterface_WithBackendMapping form to your new form.
Make copies of the workflow that was on the original form."

Of course there are several other mistakes in the manual about how to create an 
AIF including references to functionality absent in Developer Studio that was 
in the Administrator Tool.  I hadn't reviewed the BMC documentation because I 
thought that the class my employer paid a lot of money for (which doesn't even 
cover AIF, other than mentioning that it is discussed in Appendix A) would be 
of better quality than the documentation we get included with our support 
contract.  Apparently I thought wrong.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Tuesday, May 21, 2013 3:23 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM 7.6 Advanced Interface Forms

**
Hi,
Not sure where you read that, but it is still the practise to copy an existing 
form and relate the existing workflow to your new form.

________________________________

Kind Regards,

Carl Wilson

http://www.missingpiecessoftware.com/

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: 21 May 2013 14:11
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: SRM 7.6 Advanced Interface Forms

**
Good morning,

I'm working on my first AIF in several years, and in looking at the 
documentation it appears that the strategy has shifted in how they are to be 
built.  In the past, we were told to use shared workflow and add the new AIF to 
all the existing active links and filters.  In looking at the 7.6 
documentation, it says not to do that, but rather to make copies of the 
workflow.

If this is correct, is there an easy way to do this in bulk?  The only thing I 
can think of is manually exporting .DEF files and editing them, which BMC seem 
to not want us to do.  I'm also not going to waste my time manually copying 85 
pieces of workflow one at a time.  Is there a better way to do this that I'm 
missing?  I'm trying the editing of the def file at the moment but I know that 
can be a hassle too, just much less of one than doing a one at a time copy.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

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