For group/LoginName may be still in the cache you need to re-load. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Sent: Wednesday, May 22, 2013 1:58 PM To: arslist@ARSLIST.ORG Subject: DataWizard update hangs while changing a Support Group name
Hi List, I am currently having trouble updating a Support Group in ITSM 7.6.03 to a new name using the Data Wizard. All steps for the update remain in status pending. When I check HPD:Helpdesk or Support Group Forms, the new group name is already displayed and the old one is missing. Is there a way to find out where it is hanging? Thanks! Best Regards, Thomas _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" The information in this email may contain confidential material and it is intended solely for the addresses. Access to this email by anyone else is unauthorized. If you are not the intended recipient, please delete the email and destroy any copies of it, any disclosure, copying, distribution is prohibited and may be considered unlawful. Contents of this email and any attachments may be altered, Statement and opinions expressed in this email are those of the sender, and do not necessarily reflect those of Saudi Telecommunications Company (STC). _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
