Actually no. I am in an 8.0 environment. It still should technically work in an 
7.6.04 environment  :)  I will give it a try on Monday in 7.6.04 if I can get 
an environment for it.

Ryan.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION 
OPERATIONS
Sent: Friday, May 24, 2013 3:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT vs MidTier

Hi again Ryan!

I've played around with the ARSystemMidTierObjectList*.def file before,
but not on an OOB ITSM system, so I'll have to try this again.  

I looked at the RE:Job_Runs form and checked the Menu Access properties,
and they are all checked (enabled).   Are you working in 7.6.04?

Lisa
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Downing, Ryan
Sent: Friday, May 24, 2013 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: WUT vs MidTier

** 

Hi Lisa,

 

You can at least enable the "Object List" to make searching of forms
easier:

To enable the AR System Object List to be displayed in a browser, you
must first enable it. For more information, see Using the AR System
Object List
<https://docs.bmc.com/docs/display/ars8000/Using+the+AR+System+Object+Li
st> .

1.       Open the Mid Tier Configuration Tool
(http://midTierServer/shared/config/config.jsp).

2.       On the AR Servers page, make sure that your home page server is
included in the server list.

3.       On the General Settings page: 

a.       Verify that you have set a home page server.

b.      Select the Enable Object List check box.

4.       Import the definition files to your home page server. (See
Importing the definition files
<https://docs.bmc.com/docs/display/ars8000/Importing+the+definition+file
s#Importingthedefinitionfiles-59423> .)

Import the definition files into your home page server. Definition files
of different locales are installed with the mid tier; the default
location is:

<midTierInstallDir>\samples\ARSystemMidTierObjectList*.def


Import the ARSystemMidTierObjectList.def file to your home page server
by using File > Import in BMC Remedy Developer Studio. This provides the
default view and the related workflow in English. If you require only
the English view of the form, import only this file

 

Did you clear your mid-tier and local caches after enabling the "Form
Action Buttons". By Default the RE:Job_Runs form does not have these
enabled. I just did this and it worked well for me.

 



 

Hope this helps  J

 

Regards,

Ryan.

 

 

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR
INFORMATION OPERATIONS
Sent: Friday, May 24, 2013 2:43 PM
To: arslist@ARSLIST.ORG
Subject: WUT vs MidTier

 

** 

I'm not sure how people are working with just the Midtier only.  It's
just so much harder as a developer to get to backend forms via the
midtier.  For example, I'm looking at the RE:Job_Runs form via the
Midtier and I see the form just fine, but none of the Menus are
available (search, new, advanced search etc).

 

I have admin rights and I see the form, but not the menu.  When I look
at the Menu Access properties for the form, they are all checked.

 

In the WUT, I have access to all of these menus and I'm able to do
searches (specifically advanced searches).  

 

Plus it's nice on the WUT to find a form that I really don't know the
exact name of.  I can do find on the object list for Job and see all the
forms that have the word Job in it.  I guess I could do this same search
in Dev Studio as well.....

 

Lisa Kemes

 

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