most probably autentication issue!1 :)
javax.mail.AuthenticationFailedException: Command is not valid in this state.
________________________________
De : Frex Popo <frexp...@yahoo.fr>
À : "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG>
Envoyé le : Lundi 3 juin 2013 9h47
Objet : Re: email engine question
Hi everyone.
Nearly there! :)
Outgoing email message are now sent successfully. but incoming are failing!
Here is the output from the DEBUG mode.
DEBUG POP3: connecting to host "pop3mail.av.com", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
DEBUG: getProvider() returning
javax.mail.Provider[STORE,pop3,com.sun.mail.pop3.POP3Store,Sun Microsy stems,
Inc]
DEBUG POP3: connecting to host
"pop3mail.prod.oami.eu", port 110, isSSL false
S: +OK The Microsoft Exchange POP3 service is ready.
C: USER DEV_remedyacc
S: -ERR Command is not valid in this state.
C: QUIT
S: +OK Microsoft Exchange Server 2010 POP3 server signing off.
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initialization(ReceiverModule.java:533)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:174)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Jun 3, 2013 9:40:25 AM com.sun.mail.pop3.POP3Store protocolConnect
SEVERE: Command is not valid in this state.
javax.mail.AuthenticationFailedException: Command is not valid in this state.
at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:146)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at
com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1921)
at
com.bmc.arsys.emaildaemon.ReceiverModule.doWork(ReceiverModule.java:219)
at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:288)
at java.lang.Thread.run(Thread.java:619)
Best Regards
frex
________________________________
De : Frex Popo <frexp...@yahoo.fr>
À : "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG>
Envoyé le : Lundi 3 juin 2013 9h24
Objet : Re: email engine question
I have another email engine installed in the test server so made it point to
dev and managed to get it working... will investigate development later :)
BMC Remedy Email Engine has started
Checking connection to server: rmdydev ...
Application has started Version: 7.1.00 Patch 007
200903060530
Using JRE: 1.6.0_10
Successfully connected.
Thanks for you help.
frexpopo
________________________________
De : Frex Popo <frexp...@yahoo.fr>
À : "arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG>
Envoyé le : Lundi 3 juin 2013 8h44
Objet : Re: email engine question
thanks for the feedback shivdatta..
I copied the original script and change it for the purpose of resetting the
password...
Here is the environment part of the script
JAVA_DIR=/usr/ar/common/Sun/jdk/jdk1.6.0_10
JAVA_BIN=${JAVA_DIR}/bin
InstallPath=/usr/ar/AREmail
LogFile=${InstallPath}/Logs/emaild.sh_log
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:${InstallPath}:/usr/ar/AREmail:/usr/ar/mid-tier/WEB-INF/lib;export
LD_LIBRARY_PATH
SHLIB_PATH=${SHLIB_PATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
SHLIB_PATH
LIBPATH=${LIBPATH}:${InstallPath}:/usr/ar/mid-tier/WEB-INF/lib;export
LIBPATH
CP_DIR=${InstallPath}
CP_PATH=${CP_DIR}/emaildaemon.jar
CP_PATH=${CP_PATH}:${CP_DIR}/.
CP_PATH=${CP_PATH}:${CP_DIR}/smtp.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-configuration-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-beanutils.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-collections-3.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-digester-1.7.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-lang-2.2.jar
CP_PATH=${CP_PATH}:${CP_DIR}/spring.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-logging-1.1.jar
CP_PATH=${CP_PATH}:${CP_DIR}/commons-codec-1.3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/log4j-1.2.14.jar
CP_PATH=${CP_PATH}:${CP_DIR}/pop3.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mail.jar
CP_PATH=${CP_PATH}:${CP_DIR}/imap.jar
CP_PATH=${CP_PATH}:${CP_DIR}/activation.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arutil${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arapi${LIBVER}.jar
CP_PATH
=${CP_PATH}:${CP_DIR}/arcmn${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/arrpc${LIBVER}.jar
CP_PATH=${CP_PATH}:${CP_DIR}/oncrpc.jar
CP_PATH=${CP_PATH}:${CP_DIR}/mbox.jar
CP_PATH=${CP_PATH}:${CP_DIR}/EmailAdminAgent.jar
pidfile=${InstallPath}/emaild.pid
Here is what I get when I try and reset the password, the script excutes and
then hangs!
echo "Changing application password"
+ echo Changing application password
Changing application password
exec ${JAVA_BIN}/java -Dmail.debug=true -cp ${CP_PATH}
com.bmc.arsys.emaildaemon.EmailDaemon -p mypassword
+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java -Dmail.debug=true -cp
/usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar
com.bmc.arsys.emaildaemon.EmailDaemon -p arsystem
Exception in thread "main" java.lang.UnsatisfiedLinkError:
com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Ljava/lang/String;)Ljava/lang/String;
at com.bmc.arsys.util.ARUtilEgcp.ECPUtil(Native Method)
at
com.bmc.arsys.emaildaemon.EmailDaemonProperties.setPassword(EmailDaemonProperties.java:395)
at
com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:580)
at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316)
Any with this will be very much appreciated
thanks
frexpopo
________________________________
De : "Marathe, Shivdatta" <shivdatta_mara...@bmc.com>
À : arslist@ARSLIST.ORG
Envoyé le : Vendredi 31 mai 2013 18h53
Objet : Re: email engine question
**
Add /usr/ar/AREmail/ in the LD_LIBRARY_PATH / LIB_PATH depending on os you are
using.
This issue was due to the API in 7.1 are using jni layer to talk with server
and the .so files or libraries are not in the path due to which it is giving
UnsatisfiedLinkError.
/Shivdatta
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran
Sent: 31 May 2013 07:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: email engine question
**
Is there a possibility of running installation of email engine again, it seems
some supported files are missing.
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Frex Popo
Sent: Friday, May 31, 2013 7:00 PM
To: arslist@ARSLIST.ORG
Subject: email engine question
**
Hello all,
I am in the process of testing the email engine in dev but getting nowhere ..
this email engine has been off for years so few changes might have been made
java upgrades, patches etc ... which could have affected it..
I set the email engine in debugging mode but when I start the email.sh script i
don't see any trace..no connection to the server and no connection to the
exchange server.
BMC Remedy Email Engine has started
+ exec /usr/ar/common/Sun/jdk/jdk1.6.0_10/bin/java
-Djava.library.path=/usr/ar/AREmail -Dmail.debug=true -cp
/usr/ar/AREmail/emaildaemon.jar:/usr/ar/AREmail/.:/usr/ar/AREmail/smtp.jar:/usr/ar/AREmail/commons-configuration-1.3.jar:/usr/ar/AREmail/commons-beanutils.jar:/usr/ar/AREmail/commons-collections-3.2.jar:/usr/ar/AREmail/commons-digester-1.7.jar:/usr/ar/AREmail/commons-lang-2.2.jar:/usr/ar/AREmail/spring.jar:/usr/ar/AREmail/commons-logging-1.1.jar:/usr/ar/AREmail/commons-codec-1.3.jar:/usr/ar/AREmail/log4j-1.2.14.jar:/usr/ar/AREmail/pop3.jar:/usr/ar/AREmail/mail.jar:/usr/ar/AREmail/imap.jar:/usr/ar/AREmail/activation.jar:/usr/ar/AREmail/arutil71.jar:/usr/ar/AREmail/arapi71.jar:/usr/ar/AREmail/arcmn71.jar:/usr/ar/AREmail/arrpc71.jar:/usr/ar/AREmail/oncrpc.jar:/usr/ar/AREmail/mbox.jar:/usr/ar/AREmail/EmailAdminAgent.jar
com.bmc.arsys.emaildaemon.EmailDaemon -d /usr/ar/AREmail
We are still working with version 7.1 patch009 plannig to upgrade at the end of
the year but need this to work for a current project I am working on.
I check the log file under logs and see the following:
Exception in thread "main" java.lang.UnsatisfiedLinkError:
com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Ljava/lang/String;)Ljava/lang/String;
at com.bmc.arsys.util.ARUtilEgcp.GCPUtilApp(Native Method)
at
com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser(EmailUtil.java:435)
at
com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo(LoggingModule.java:713)
at
com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule(EmailDaemon.java:123)
at com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93)
at
com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java:159)
at
com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor(EmailDaemon.java:876)
at
com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine(EmailDaemon.java:595)
at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316)
Any thoughts on this will be very much appreciated.
Many thank in advance
frexpopo.
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