Pascale,

Following is the information from KB.. please check and validate the plugin 
port.


ARERR 8755 or 8760 - The specified plug-in does not exist. : 
ARSYS.ARDBC.CONFIGFILE

(Valid for all 7.x releases - including 7.6.04)

This plugin is a C-plugin so it needs to use Plugin-Port value and not Java 
plugin values.

The ar.cfg/conf file should have these entries and values: 

Plugin-Port: xxxx (greater than 1024)
Plugin: ardbcconf.dll (Windows) / ardbcconf.XX (XX file extension dependent on 
Unix platform - look in the <remedy installdir> /ardbcldap subdirectory)
Server-Plugin-Alias: ARSYS.ARDBC.CONFIGFILE ARSYS.ARDBC.CONFIGFILE 
<servername>:<port from "Plugin-Port">

If any entry mentioned above is missing add these entries to the ar.cfg/conf 
file and restart ARServer in order to apply changes.

Hope this helps.. happy troubleshooting..

Thanks,
Arun

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