Thomas, I think you would have to run AR System server installer so that your AR system support multi-language applications, where you also need to verify DB compatibility as pointed by Joe. Once done, you need to re-run ITSM installer, select the require languages and install it.
Thanks & Regards, Anandsagar -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Tuesday, June 04, 2013 2:06 PM To: arslist@ARSLIST.ORG Subject: Re: Adding new languages to ITSM Thomas, You have to run the installer again and choose the languages you want to install. You would however need to verify that your database server collation is compatible with the new languages you want to install. If not you might have to do what is necessary to change the server collation first. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Sent: Tuesday, June 04, 2013 3:16 AM To: arslist@ARSLIST.ORG Subject: Adding new languages to ITSM Dear Listers, Is there an easy way to add an additional language to an existing ITSM 7.6.03 installation? Currently, English is the only installed language, I would like to add Spanish to that. The system isn't customized. Thanks, Thomas _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"