Seems like Linux… (maybe some other Unix … they all have this concept) I usually use something called strace to see what is happening.
I suspect if you tried strace … you will see a bunch of "searching" for a specific library… then after a bunch of internal "file not found"… you will see it exit. That may shed some light. http://linux.die.net/man/1/strace -John On Wed, Jun 5, 2013 at 11:18 AM, Pruitt, Christopher (Bank of America Account) <christopher.pru...@hp.com> wrote: > ** > Hello All, > > We are encountering a very strange issue with Remedy Performance Security > and arimportcmd and were wondering if anyone on this list has dealt with > this issue and know the fix for it. > > Our environment: > Server OS: HP-UX B.11.31 > Database: Oracle 10.2.0.4.0 - 64bi > Database Client Libraries: Oracle 11.2.0 > Remedy version: 7.6.04 SP4 201209051922 > Remedy Encryption: Remedy Performance Security (Data Key Algorithm: AES > (128), Public Key Algorithm: RSA 1024-bit, FIPS is not enabled) > > > Here is the background of our issue. > > We run an arimportcmd via scripts to import csv data in to Remedy data > tables. When we have the Encryption Set to “Required” they all fail and > give us the following error: “Unable to load mappings from file”. However, > when we set the Encryption to “Disabled” the arimportcmd works just fine > and processes as expected. > > My Question: > > Do I need to set in the PATH or the LD_LIBRARY_PATH the path to the lib > directory for the Remedy Performance Security, which would be > /appl/Remedy/PerformanceSecurity/BMCPerformanceSecurityInstallJVM/lib or is > there some other files we need to reference or some other settings in the > scripts to enable this to work with the Encryption Set to “Required”? > > > > *Christopher Pruitt* > Business Consulting III > Remedy Developer > BMC Certified Administrator: BMC Remedy AR System 7.6.04 > *HP Enterprises Services > **christopher.pru...@hp.com > **www.hp.com* <http://www.hp.com/> > > > *Confidentiality Notice:* This message and any files transmitted with it > are intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, > and exempt from disclosure under applicable law. If you are not the > intended addressee for this e-mail, you are hereby notified that any > copying, distribution, or dissemination of this e-mail is strictly > prohibited. If you have received this e-mail in error, please immediately > destroy, erase, or discard this message. Please notify the sender > immediately by return e-mail if you have received this e-mail by mistake. > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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