Yes that would be the way to resolve the problem if your JAVA install directories have changed.
The reason you are getting the authentication box is not because of that. It's probably because you have permissions specified for that WSDL and it's not Public - at least that would be my guess why you are getting that - I could be wrong. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of teresa S Fannin Sent: Tuesday, June 11, 2013 7:43 PM To: arslist@ARSLIST.ORG Subject: Re: Web Service filter error I had this same error and I had to go to armonitor file and set C:\Program Files\Java\jre7\bin\java it had been set to jdk1.6.0_25 I at least got past the Failed to initialize JRE and internal java module (ARERR 7017) error. But now I have a different problem when I go to the WSDL and view the URL I get prompted to login in. Aren't you suppose to see the XML code? I don't mean to get in the middle of your problem but wondered if the same happens to you after changing armonitor file. Teresa From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, June 11, 2013 10:42 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service filter error ** Oh, ok, here it is... Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\mbrittain>java -version java version "1.7.0_21" Java(TM) SE Runtime Environment (build 1.7.0_21-b11) Java HotSpot(TM) Client VM (build 23.21-b01, mixed mode, sharing) C:\Documents and Settings\mbrittain> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, June 11, 2013 11:32 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service filter error ** I was looking for that command to be run on the machine generating the error On Tue, Jun 11, 2013 at 9:21 AM, Brittain, Mark <mbritt...@navisite.com> wrote: ** 1.4.2 is what's on the server and 1.7 is what's on my workstation. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, June 11, 2013 11:06 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service filter error ** ok...that's really weird that your java version is 1.4.2, but the other error is referring to the 1.7 JRE. On Tue, Jun 11, 2013 at 8:57 AM, Brittain, Mark <mbritt...@navisite.com> wrote: ** Java version "1..4.2._05" From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj Sent: Tuesday, June 11, 2013 10:42 AM To: arslist@ARSLIST.ORG Subject: Re: Web Service filter error ** If you run a 'java -version', what is your output? On Tue, Jun 11, 2013 at 8:39 AM, Brittain, Mark <mbritt...@navisite.com> wrote: ** Hi All, I was attempting to create a set field web service filter. When I attempted to load the WDSL I got the following error: Failed to initialize JRE and internal java module (ARERR 7017) Error loading: C:\Program Files\Java\jre7\bin\client\jvm.dll Never seen this before the error guide and configuration guide were not very useful. Any ideas on what might be the cause and fix? ARS 6.3 patch 20 Mid-tier 6.3 patch 20 Admin tool 6.3 patch 20 SunOS 5.9 Oracle 9.2 Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 _____ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. 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