Hello All,

Applogoes for the confustion.
I am using SRM 2.2.00.
When i click on the Process Template Mapping button in the SRD form,I
do not see the Fields in the Fullfilment Application fields table for
the Fullfilmant template.(Though I have added the Target data in the
AOT)

Regards,
Rajesh


On 6/18/13, Carl Wilson <carlbwil...@gmail.com> wrote:
> Hi,
> As mentioned by others, you need to re-select the PDT for the new values to
> be exposed back to the SRD.
> This however leads on to the pain of having to re-map the whole SRD
> Questions > PDT Variables.
>
> I have created a small customisation to aid in the re-mapping where you can
> save the current values (in Notepad or similar) and paste back in the old
> mappings - still some manual work but less that re-mapping the full SRD if
> you have large concatenations on the mappings.
>
>
> http://www.missingpiecessoftware.com/site-map/articles/76-srd-quick-edit
>
>
> Kind Regards,
>
> Carl Wilson
>
>
> http://www.missingpiecessoftware.com/
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Shinde
> Sent: 18 June 2013 17:31
> To: arslist@ARSLIST.ORG
> Subject: Issue in Mapping SRD's
>
> Hello All,
>
> We are facing an issue while Remapping SRD's.
>
> Scenario:
>
> We have to remap few SRD's such that the Service Request question-answers
> flow down till the Work Orders.
>
>>> These SRD's have common AOT (same or different PDT's).
>
> What we have done :
>
> 1. We have taken all the SRD's offline which are related to the AOT.
> 2. Added the Required fields in the AOT.
> 3. Now for some of the SRD's (not all) when we go to SRD and click on the
> mappings, we do not find the fields which we have added in the AOT (Step 2).
>
>
> Can you please let me know what could be the reason for this behavior?
>
> Thanks and Regards,
> Rajesh
>
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