No, single app server & single web server. I did validate that my AIE account has Administrator in the group list.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Wednesday, June 19, 2013 6:30 AM To: arslist@ARSLIST.ORG Subject: Re: AIE 7.6.4 Error ** Are you in a server group? It sounds like AIE wants to be on the Admin server. Rick On Jun 19, 2013 6:19 AM, "Pargeter, Christie :CO IS" <cparg...@lhs.org> wrote: ** Hi All - we went live last night!! (Almost 4 years after going live with ITSM 7.0.3) But I have one issue. I found out that my AIE mappings aren't working on the new server and when I try to create a new mapping I am getting the following error. Set fields active link running a process failed Not AR Admin (ARERR 1603) The preceding message occurred during the execution of active link EIE:MI-ARForm_ClickCreateButton08 -- action 2. (ARNOTE 1101) I looked at this AL and have no idea why it is throwing an error. ARS 7.6.4 SP 4 ITSM 7.6.4 SP 4 RKM 7.6.4 SP 4 SLM 7.6.4 SP 1 Window 2008 - 64 Bit MS SQ 2005 IIS/Tomcat MidTier 7.6.4 SP 4 _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"