Hi, You can update these from the "Service Request Definition Display Properties" (SRD:ServiceRequestDefinition_DispProp) form using Modify All - however you will need to click away from the entries once you have done the modification to be prompted to save the records or use the buttons in the User Tool. If using the Web, the Save button is available.
Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajesh Shinde Sent: 20 June 2013 08:01 To: arslist@ARSLIST.ORG Subject: Making multiple SRD's offline. Hello All, Is there any way we can make multiple SRD's offline. Note : 1. Modify All option does not work. 2. We are not allowed to customise anything using dev studio (no escalations, active links, filters etc) Does macro works here? Regards, Rajesh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"