My specific query is that OK I have access to the $EVENT$ data in the call
guide but the call guide will call a Javascript function and retrieve some
data. There will be an active link in the call guide to retrieve the data then
another active link in the call guide to do something with the data. Where do
I temporarily store the data returned from active link 1 for use in active link
2? In Remedy can you dynamically create new variables? Or if not how do I
temporarily store?
----- Original Message -----
From: Longwing, Lj
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Sunday, June 30, 2013 4:12 PM
Subject: Re: Call Guides and saving data
**
Angus,
the $EVENT$ data is available to all workflow through the life of the event,
so yes, the AL that is called by guide has access to the same keywords that the
AL that fires on event...I don't see any problems with your approach.
On Sat, Jun 29, 2013 at 1:09 PM, Angus Comber <arsl...@iteloffice.com> wrote:
**
Hi
I have a situation where a third party application raises an event (it
calls ARProcessEvent) and passes a string. I need to process the string by ly
looking up a value based on the string using a javascript function. I want to
do this in the simplest most convenient way possible.
So my idea was to do it like this (please correct me if there are better
ways):
A) Respond to event by creating an active link which is fired by Event
(Execution Options, Event ticked).
B) This active link grabs the text passed in $EVENTTYPE$ and $EVENTDATA$
variables and calls a call guide.
C) Call guide contains an active link which uses the string text in
$EVENTTYPE$ and $EVENTDATA$ and calls the javascript function and stores the
result.
D) After call guide runs active link that called call guide (ie orignal
active link fired by event has a second If action which creates a Message using
the result from step C) above like this:
Hi $USER$ your message is $STORED_MESSAGE$
So my questions are:
Is this the right way to do it?
Are the $EVENTTYPE$ and $EVENTDATA$ variables which are generated from the
first active link event available to the call guide active link? If not how do
I pass the call guide active link the data? Can I just create a variable on
the fly? Or does Remedy not work like that? If not do I store in a hidden
field? What are the options?
How do I use the result from the call guide active link by the other active
link? Same sort of question as above?
Any help would be much appreciated.
Angus
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