Hi Peter it's getting another environment and then setting up with the current config (ARS v7.5, customized ITSM v703, SRM v760, etc...).
We already have an "out of the box" v764 env.. and my thinking was export/import the SRD(s) from my current PROD to the v764 and export/import into our new "out of the box" v8.1 env. If we get another ARS v75/ITSM v704/SRM v760 env... are you saying that we can directly go to v8.1 ARS/ITSM/SRM...without running into any issues? dave _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"