Performance depends on the Citrix server. As you know Citrix is like a Remote Desktop Connection (with or without a desktop). The User tool program is actually running on the Citrix server so performance depends on several things. - The RAM/CPU/Disks ... of the server - The number of users and the programs they are running (We have all seen programs that suck up all the resources of a PC)
On a well set up Citrix server there should be no issues for performance. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Wednesday, July 10, 2013 1:03 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy on Citrix? ** Hi :) Are there any performance issues? Mobilis in Mobile. -----Original Message----- Le 10 juil. 2013 à 18:13, Jason Miller a écrit : ** Our Windows 7 users are accessing WUT via Citrix. We have some issues with Crystal Reports/ODBC but I think it is specific to how one or two of the Citrix servers are setup and not a technical issue. Like Fred mentioned the script that launches WUT from the Start menu seamlessly(ish) checks to see if they have a Remedy director on their personal network share and if not creates it. WUT uses that for all files stored (cache, ar.ini, .arq, *_fav.dat, _recent.srh, etc.). Jason -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Fred Grooms Sent: Wednesday, July 10, 2013 7:53 AM To: arslist@ARSLIST.ORG Subject: Remedy on Citrix? We have the Remedy User tool deployed on Citrix with little problems. The main thing is to make sure each user's cache is separate (and not shared by multiple users) Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andy Wilkerson Sent: Wednesday, July 10, 2013 9:48 AM To: arslist@ARSLIST.ORG Subject: Remedy on Citrix? We are seeing a gradual acceptance of thin clients as one of the mainstream platforms. Who is using Remedy for the citrix client? Briefly, what kind of results have you had? Andy _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
