Hi, For,
Windows 2008 SQL Server 2k8 ARS 7.6.04 ITSM 7.6.04 IF you want Delete filter to function you need to Perform the following steps: 1. Go to Developer Studio 2. Create Overlay of NTE:Notifier(NTE:Notifier Log) form 3. Open NTE:Notifier(NTE:Notifier Log) form 4. Go to Form Menu option and add/remove field to the view and add field z1D_Action to the view and save 5. Open the NTE:Notifier(NTE:Notifier Log)form in Mid_tier search the records and type in z1D_Action=DELETE (if you want to delete all then select All records and then Modify All type in z1D_Action=DELETE) 6. Save the request/requests 7. Request/requests will get deleted through filters(NTE:NTS:Delete_800,NTE:NTL:Delete_795 confirm) We can achieve the same on Windows 2008 r2 Oracle 11g ARS 8.1 ITSM 8.1 -- Regards, Vilas Auti Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: [hidden email] <http://ars-action-request- system.1093659.n2.nabble.com/user/SendEmail.jtp?type=node&node=7583733&i=0> || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs <http://twitter.com/#%21/vyomlabs> || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra Sent: Tuesday, August 06, 2013 3:24 AM To: arslist@ARSLIST.ORG Subject: NTE:Notifier and NTE:Notifier Log Forms ** Windows 2008 r2 Oracle 11g ARS 8.1 ITSM 8.1 So I was troubleshooting an issue that caused me to search the NTE:Notifier and NTE:Notifier Log Forms. I had expected NOT to find any records in either form except where there might be an error on the record. I thought (and the Delete Filters, NTE:NTS:Delete_800 and NTE:NTL:Delete_795 confirm) that there should not be any records. Except I found over 48,000. Do I just delete the records? What are the implications/complications of leaving them other than increasing the size of the database? Issues to be aware of if I delete them? How do I get the delete filters to function? Thank you, Sandra Hennigan Remedy Developer Criminal Division | U.S. Department of Justice ☎ (202) 353-0557 Mobile: 202-716-0848 sandra.henni...@usdoj.gov _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"