Please have a check on remedy plugins and java process are loaded properly. If 
not, that could make the server information empty once the server is up.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran
Sent: Thursday, August 08, 2013 12:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Post Upgrade - Server Information is empty

**
This will not cause any lost in customization. As this is oob object and we 
don’t expect any customization on it.

From: Raj [mailto:ravi6...@gmail.com]
Sent: Wednesday, August 07, 2013 10:04 PM
To: arsl...@googlegroups.com<mailto:arsl...@googlegroups.com>
Cc: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>; 
arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>; Hullule, Kiran
Subject: Re: Post Upgrade - Server Information is empty

Do I import using Developer Studio?
Also, looks like it includes def of lot of forms, any chance importing this 
could cause to lose customizations we have?
Where can I find more information on this def file...
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