sorry but i have to ask. did you check the administration tab to validate that filters for milestone was successfully built!
2013/8/9 Rick Cook <remedyr...@gmail.com> > ** > > ARS/ITSM 7.6.04 SP1 > > I am kind of new to SLA 7.6, but it doesn't seem that difficult to learn. > However, my test SLA has > > * One Agreement, populated with > > * Three Service Targets, each of which has > > * One Milestone, which has > > * Two Actions > > When I create an Incident, the Service Target associates itself with the > Incident, but the ST's Milestone does not. I've rebuilt them multiple > times and tried all kind of options and changes, but nothing seems to > change. > > What am I missing? > > Rick > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
