Now they just need to read Save + Next and I might be able to survive without the User Tool.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, August 12, 2013 12:26 PM To: arslist@ARSLIST.ORG Subject: Re: Service Pack 5 for 7.6.04 of the BMC Remedy Action Request System product. ** My users are looking for that new feature in SP5 - basically Copy to New!! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo Sent: Monday, August 12, 2013 2:03 PM To: arslist@ARSLIST.ORG Subject: Re: Service Pack 5 for 7.6.04 of the BMC Remedy Action Request System product. ** I guess some of 8.1. So far I only saw the FTS part. I didn't see RBE or Change calendar or granular overlays. Anyway, ITSM isn't concerned by the SP5, "only" ARS, CMDB, Integrator, SLM (and well, Orchestrator). So no ITSM or RKM or Migrator or SRM. ARS (+ arsuser + dev studio): FTS (8.1 like), performance statistics, new keyboard shortcuts. Security enhancements (file uploads restrictions, login to mid-tier using POST) https://docs.bmc.com/docs/display/public/ars7604/Service+Pack+5%3A+7.6.0 4.05 CMDB / integrator: Didn't see any new features here (?). https://docs.bmc.com/docs/display/public/ac7604/Service+Pack+5 SLM: It seems there is no tech bulletin for SLM (yet?). @Carl: Yeah :) That and: -> If you are using BMC Remedy AR System 7.6.04 with a Sybase database, you cannot upgrade to Service Pack 5. -> You cannot upgrade BMC Remedy AR System 7.0.1 Patch 10, Patch 11, or Patch 12 to version 7.6.04 Service Pack 5 due to installation errors. I guess the 8.1 SP1 will take care of the upgrade "feature delete" problem. Maybe it'll be released at wwrug. Since it's a SP if I'm correct remembering what David said last year, a SP would bring new features (?). On 12 Aug, 2013,at 08:19 PM, Jason Miller <jason.mil...@gmail.com> wrote: ** That sounds a little fishy. Including Granular Overlays? I would be very surprised. On Mon, Aug 12, 2013 at 8:18 AM, Tauf Chowdhury <taufc...@gmail.com> wrote: ** I've heard that SP5 is basically everything that comes with 8.1 just for 7.6.04. Sent from my iPhone On Aug 12, 2013, at 11:17 AM, laurent matheo <lm...@me.com> wrote: ** The FTS architecture part looks interesting :) (backport from 8.1). On 12 Aug, 2013,at 04:40 PM, "Sanford, Claire" <claire.sanf...@memorialhermann.org> wrote: Anyone looked at this yet?? Claire ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
