The ARS application has no control over MIME types Depending on if you are using the User Tool or Mid-Tier attachments are opened as follows.
User Tool Attachments are opened the same as if a user has double clicked on the attachment file in Windows Explorer. The application used to open the attachment is determined by the file type settings in Explorer. Mid-Tier (Web Browser) Attachments are opened based on the browser settings. IE looks at the first 256 bytes of the content to determine the type Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sagar Valse Sent: Wednesday, August 28, 2013 4:23 AM To: arslist@ARSLIST.ORG Subject: MIME type set to Unknown/Unknown for some users Attachment pool. ** Hello All, I have a use case where for one user when i open an attachment the MIME type is set as application\pdf and for some other user it sets up to unknown\unknown. My question is where do we exactly set the MIME type in attachment pool. Thanks and Regards, Sagar Valse. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"