Hi,
I have worked on Exchange Server in one project where the version of remedy was same and exchange server was 2007. We agree that there is some issue with MAPI protocol but it works fine with POP3 (Incoming Email) for Exchange Server version 2010. As per compatibility matrix for email engine 7.6.04 that supports : Microsoft Exchange 2000, 2003 SP1, 2007 (64-bit). Since it is mentioned that there is migration from 2007 to 2013, so I suggest to take support of BMC to check compatibility for Exchange server 2013 for Remedy 7.6.04 as Exchange Server 2013 is newer version. -- Regards, Nitesh Kumar Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: [hidden email] <http://ars-action-request-system.1093659.n2.nabble.com/user/SendEmail.jtp?t ype=node&node=7583733&i=0> || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs <http://twitter.com/#%21/vyomlabs> || http://www.linkedin.com/company/vyom-labs From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hutcheson, Heather Sent: Thursday, August 29, 2013 2:21 AM To: arslist@ARSLIST.ORG Subject: Remedy 7.6.04 and Exchange 2013 ** Hello, We are using Remedy 7.6.04 and plan on migrating from Exchange 2007 to Exchange 2013. Has anyone gone through this yet? I understand there are some issues with Exchange 2010 and incoming emails into Remedy so I am preparing for more incompatibility with 2013. Thank you, Heather _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"