We did and BMC told us to use TPL.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Friday, September 06, 2013 10:43 AM To: arslist@ARSLIST.ORG Subject: Re: Categorizations ** You need to open an issue with ADDM support this appears to be a bug since the CTI is hard coded. -----Original Message----- From: Kathy Morris <kathymorris...@aol.com> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Sep 6, 2013 10:28 am Subject: Re: Categorizations ** Hi, How do I change the CTIs that came from ADDM thru normalization? We configured the product catalog with Normalization type = CTI. To configure the product catalog, we are only allowed 1 unique value. ADDM provides 2 different values. For example ADDM send the CMDB both: Hardware Peripheral Printer……………..OR Hardware /peripheral/printer We observed inconsistent data like this in the BMC.ASSET. We cleaned up BMC.ASSET and now want to correct the source data. If you are saying this can be done via normalization, then I must be missing a step. How would normalization resolve this issue – if the Product Catalog only allows 1 unique entry? From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG?> ] On Behalf Of Tomasiewicz, Mike (Information Technology) Sent: Thursday, September 05, 2013 4:55 PM To: arslist@ARSLIST.ORG Subject: Re: Categorizations ** Kathy, Is there a reason not to use the normalization engine from within the CMDB and leave the ADDM out-of-the-box categorizations alone? You may box yourself into a corner regarding pattern updates and ADDM upgrades if you alter the existing TPLs. .: Mike T :. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Thursday, September 05, 2013 1:28 PM To: arslist@ARSLIST.ORG Subject: Categorizations ** Hi, We are looking to use TPL to correct the name on Category, Type, Item for some assets discovered in ADDM. About how long would this take to fix in ADDM using TPL? (1/2 hour, 1 hour, 2 hours? ) _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
