Hi, Try the following format:
http://itsm7rtm/arsys/arsys/forms/itsm7rtm/HPD:Help%20Desk?F1000000161=INC00 0000191211 _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of anurag saxena Sent: 19 September 2013 11:42 To: arslist@ARSLIST.ORG Subject: Incident ID in URL - not working ** Hi All, Can anyone please help to point my mistake? We are trying to bring-up an Incident by passing 'Incident ID*+' in the URL, like https://itsm.india.aon.bz/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk <https://itsm.india.aon.bz/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Des k&server=itsmapp76.hewitt.com&F1000000161=INC000000655406> &server=itsmapp76.hewitt.com&F1000000161=INC000000655406 where F1000000161 is the field ID of 'Incident ID*+'. It bring-up the Incident form in search mode with no data. However, if we pass eid in URL, it work properly https://itsm.india.aon.bz/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk <https://itsm.india.aon.bz/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Des k&server=itsmapp76.hewitt.com&eid=INC000000655406> &server=itsmapp76.hewitt.com&eid=INC000000655406 Can you please help me understand why first method is not working? Thank you in advance. BR, Vishwa Saxena Remedy Development Team Aon Hewitt <http://us.i1.yimg.com/us.yimg.com/i/mesg/tsmileys2/01.gif> HAVE A NICE DAY _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
