That is something in the VIP settings on your load balancer. We have a friendly 
DNS name for our mid-tiers that points to the VIP and that is what remains 
displayed in the address bar.
 I wrote the server name in the individual login.jsp files so I can View Source 
on the login screen to verify which server I am hitting.

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Griffin, Rod E ACE-IT Contractor
Sent: Friday, September 20, 2013 11:24 AM
To: arslist@ARSLIST.ORG
Subject: Remedy Load Balancing (UNCLASSIFIED)

Classification: UNCLASSIFIED
Caveats: NONE

We are running 4 Mid-Tiers behind a hardware load balancer. The mid-tiers are 
running tomcat 7 with SSL enabled and CAC authentication through Atrium SSO.
When users hit the load balancer URL the browser address bar changes to the URL 
of the mid-tier they get pointed to. I've been told the browser address bar 
should not change regardless of which mid-tier the user is pointed to. Seems to 
be some sort of redirection going on within Tomcat on the mid-tier.

Is there a configuration somewhere to stop this? If so, can someone tell me 
what to change?

Thanks

Rod Griffin
Lockheed Martin
Remedy Development and Support



Classification: UNCLASSIFIED
Caveats: NONE

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